Case study

How Workbench gives its members 15% off at Majnoon with one wallet card

Client
Workbench
Business
Coworking space
Partner
Majnoon
Card type
Membership card

The challenge

Workbench wanted to add real-world value to its coworking membership: 15% off the menu at Majnoon, a Lebanese restaurant its members already love.

The problem is trust at the counter. How does Majnoon's staff know the person ordering is actually an active Workbench member? Paper lists go stale the day someone's membership ends. Plastic cards get lost, borrowed, and photocopied. And asking staff to "just check" kills the moment at the till.

The solution

TapCard issued Workbench-branded membership cards that live in Apple Wallet and Google Wallet - no app to download. Members enrol once via a QR code or link, and the card is on their phone in seconds.

At Majnoon, the counter staff scans the member's wallet card with the TapCard scanner. The scan verifies the membership is genuine and currently active - live, against the platform, not by eyeballing a picture. Staff sees the green check with the member's name and applies the 15% discount.

When a membership lapses at Workbench, the card stops verifying - instantly, with nothing to collect back.

How it works at the counter

  1. 1
    Member enrols once

    Scan a QR at Workbench (or tap a link) → the membership card installs into Apple or Google Wallet in one tap.

  2. 2
    Show the card at Majnoon

    The member pulls up their wallet card at the counter - it works offline, like a boarding pass.

  3. 3
    Staff scans to verify

    Majnoon's staff scans the card's QR with the TapCard scanner app. TapCard checks the membership is real and active, live.

  4. 4
    Discount applied

    Green check → 15% off the bill. No lists, no arguments, no fake screenshots.

The outcome

  • Workbench membership got a tangible everyday perk - a reason to join and a reason to stay.
  • Majnoon gets repeat foot traffic from the coworking crowd next door, with zero risk of discount abuse.
  • Counter flow stays fast: scan → green check → discount. New staff learn it in one order.
  • Cross-business perks like this run on TapCard's membership cards out of the box - any two businesses can partner the same way.

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