Manage Customers

Find your customers, give someone a card, and send them messages.

3 min read 3 steps

1See your customers

Open Customers. The top shows Total Customers, Active Cards, Cards Issued and Stamps Today. Below, Cardholders lists everyone with your card and their Progress - search by name, phone or card.

The Customers page
The Customers page

2Issue a card without the QR code

For customers who don't scan your QR code. Under Issue a new card:

  1. Enter their Phone

    In international format, e.g. +923001234567. Customer Name is optional.

  2. Choose a Card Template
  3. Click Issue card & generate save link

    Send the link to them on WhatsApp or SMS.

Issue a new card
Issue a new card

3Message your customers

Send a push notification to their wallet card - great for promos or "double stamps this weekend".

  1. Tick the customers you want

    In Cardholders, then click Message selected.

  2. Add a Title and Message
  3. Click Send

    e.g. Send to 1 customer.

Sending a notification
Sending a notification
Tip

To message everyone or one card's holders, open Notifications and choose the Audience. Only customers with an active card receive it. See Notifications.

What's next?

Keep customers coming back: Notifications.

Stuck on a step?
The TapCard team is happy to walk you through it.
Chat on WhatsApp