Notifications

• Send a notification - you choose who gets it and send it yourself. Great for promos, new items or double-stamp offers.
• Automatic messages - TapCard sends them for you at key moments, like when a reward is waiting. You don't send these yourself.

Both arrive as a push notification and a message on the customer's wallet card. Open Notifications from the dashboard menu (☰ on a phone).

1. 1
   Choose your Audience

   All customers, One card's holders, or A hand-picked list.

2. 2
   Enter a Title

   Short and clear, e.g. "Double stamps this weekend!"

3. 3
   Write your Message

   The details, e.g. "Visit us Sat–Sun and earn 2 stamps on every order. See you there!"

4. 4
   Click Send notification

Under Automatic messages, turn the toggle on. TapCard then sends these for you:

• Welcome - the hour after a customer saves the card.
• Unused card - a week after saving, if the card hasn't been used.
• One stamp to go - one stamp from the reward and no visit for two days.
• Reward waiting - a reward is unlocked and no visit for three days.
• We miss you - no visit for thirty days.

The section also shows how many automatic messages were sent in the last 7 days. Turn the toggle off to stop them.

• Messages sent - how many notifications you've sent.
• Total reach - how many customers they reached.
• Sent history - every notification you've sent, with its title, message, date and time, audience and how many customers it reached.

See how your program is doing: Business Insights.