At the Counter

A quick guide for staff: give stamps and rewards during a shift.

1 min read 3 steps

1Before your shift

  • You can sign in to the scanner.
  • The scanner is connected and ready.

2Give a stamp

  1. Ask the customer to open their card
  2. Scan it
  3. Check their progress updated

Customers open the card in Apple Wallet or Google Wallet. How much they earn depends on your card's rules.

Scanning a customer's card
Scanning a customer's card

3Give a reward

  1. Customer has completed their stamps
  2. Ask them to open their card
  3. Scan it
  4. Give their reward

It's the same scan as giving a stamp.

What's next?

Something not working? See Troubleshooting.

Stuck on a step?
The TapCard team is happy to walk you through it.
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