Set Up Staff & Scanner

Add your staff, choose what they can do, and connect the device they scan with.

3 min read 5 steps
Add your staff

1Add a staff member

Give each employee their own account - don't share one between staff.

  1. Go to Staff

    In the dashboard menu ( on a phone).

  2. Enter their details

    Under Add a staff member: Name, Email and a 6-digit PIN. Then choose their Branch and Role.

  3. Click Add staff member
Adding a staff member
Adding a staff member

2Choose a role

  • Cashier - scan, stamp and redeem rewards.
  • Manager - everything a Cashier can do, plus view customers.
  • Owner - everything above, plus manage staff.

3Check your staff settings

The settings at the top of the Staff page apply to all staff. Review them before anyone starts scanning:

  • Multiple stamps per scan - lets staff add more than one stamp in a single scan.
  • Email verification on new devices - staff confirm a one-time email code the first time they sign in on a device.
  • Require an order number and Require an order amount - what staff must enter when scanning.
  • Check staff are at the branch - Off, Watch or Enforce.
Connect the scanner

4Connect the scanner

You need the API key from the TapCard team. Don't have it? Contact support.

  1. Open the scanner setup

    On the phone or tablet staff will use, go to scanner.tapcard.pk/setup.

  2. Paste your API key

    Into Scanner API key - it starts with tc_live_. Leave API URL as it is.

  3. Click Connect
Scanner setup
Scanner setup
Important

Keep your API key private. Don't share it publicly.

5Staff sign in

On Staff sign in, staff enter their email or phone and 6-digit PIN, then tap Continue. On a new device, they may need to enter a one-time code sent to their email.

Staff sign in
Staff sign in

What's next?

Ready to scan? Share this with your team: At the Counter.

Stuck on a step?
The TapCard team is happy to walk you through it.
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